Shipping Policy

Last Updated: 05 January 2026

This Shipping Policy applies to all orders placed on https://digipouchfashion.in/ and is operated by Digipouch Technology Private Limited (“we”, “our”, “us”).

We are committed to delivering your products safely and on time.

1. Order Processing Time

  • All orders are processed within 1–2 business days after successful payment

  • Orders placed on Sundays or public holidays are processed on the next business day

  • Once dispatched, you will receive a shipping confirmation and tracking details

2. Shipping Locations

  • We currently ship only within India

  • International shipping is not available at this time

3. Delivery Timelines

Delivery times may vary based on your location and courier partner:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 2–3 business days (if available at checkout)

Delivery timelines are estimates and may be affected by courier delays, weather conditions, or regional restrictions.

4. Shipping Charges

  • Shipping charges (if applicable) are calculated and displayed at checkout

  • Any promotional free-shipping offers will be clearly mentioned on the website

5. Courier Partners

We use reliable courier and logistics partners to ensure safe delivery, including:

  • India Post (Speed Post)

  • TrackFast

  • TrustCorp

Tracking details will be shared once the order is shipped.

6. Address Accuracy

Please ensure that your shipping address and contact details are accurate and complete.
We are not responsible for:

  • Delays or non-delivery due to incorrect address information

  • Orders returned by courier due to address issues

Re-shipping charges may apply in such cases.

7. Delivery Delays

While we strive for timely delivery, delays may occur due to:

  • Weather conditions

  • Courier service disruptions

  • Public holidays or strikes

  • Government restrictions

We will notify you if there is a significant delay with your order.

8. Missing or Damaged Packages

Damaged Items

If your order arrives damaged:

  • Contact us within 48 hours of delivery

  • Share clear photos or videos of the damaged package and product

We will arrange a replacement or refund after verification.

Lost or Missing Packages

If tracking shows “delivered” but you have not received the package:

  • Contact us within 10 days of the delivery date

  • We will investigate with the courier partner

9. Returns Related to Shipping

For information on returns and exchanges, please refer to our Return Policy and Refund Policy.

10. Contact Information

For shipping-related questions, please contact:

Digipouch Technology Private Limited
📍 Building No./Flat No.: New no. 42, Old no. 61, Name Of Premises/Building: DIGIPOUCH TECHNOLOGY PRIVATE LIMITED, Road/Street: Savarimuthu Street, Locality/Sub Locality: Mannady (Chennai), Tondiarpet Fort St George, City/Town/Village: Chennai, District: Chennai, State: Tamil Nadu, PIN Code: 600001

📞 +91 9361083493
📧 info@digipouchfashion.in